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YOUR DATA MATTERS

maksim178 Privacy Policy: How We Handle Your Account

Your account data — login details, wallet activity, and payment records tied to GoPay, LinkAja, and Bank Transfer — stays within our system under the terms described here. This policy tells you exactly what we collect, why we keep it, and what you can do about it, so you stay in control of your own information.

  • GoPay & LinkAja Covered
  • Account Wallet Records
  • Your Rights Explained
  • Live casino and slots
POLICY SCOPE NOTICE

What This Policy Covers and How It Works

When you open an account on maksim178, we collect the details you provide during registration — your contact information, account credentials, and the payment methods you connect, including GoPay, LinkAja, and Bank Transfer. We also collect records of your activity on the platform: session logs, transaction history, and device identifiers that help us keep your account accessible across the screens you use. This information serves specific purposes: verifying your identity, processing transactions through your chosen local payment rail, and maintaining the continuity of your account as you switch between devices. We do not sell your personal data to third parties, and we do not share it beyond what is needed to operate these services. Data retention follows the period required to support your active account and comply with applicable regulations in eligible regions. If your account is closed, we retain only what local law requires and for no longer than that period. Availability of our services depends on local law and is accessible only where local law permits. Questions about how your data is handled can be directed to our support team at any time through the contact paths listed further down this page.

  • GoPay

    Transactions via GoPay are logged to your account wallet history and held for the retention period required under applicable rules.

  • LinkAja

    LinkAja payment records are tied to your account and visible in your transaction log after login.

  • Bank Transfer

    Bank Transfer records, including reference numbers, are stored in your account and available for your review at any time.

INSIDE VS OUTSIDE

Where This Policy Applies

Not every service connected to your account falls under this single policy document. Understanding the boundary helps you know who to contact when a question comes up. The four areas below describe what sits inside our policy, what sits at the edge of it, and what falls entirely outside it.

  • Account Access

    Your login, session data, and device continuity records are fully covered. We control how this data is stored, accessed, and deleted.

  • Transactions

    Payment records for GoPay, LinkAja, and Bank Transfer sit inside this policy for what we store on our side. The payment provider's own terms govern how they handle data on their end.

  • Site Content

    Game session metadata and lobby interaction records are covered here. Titles from Spadegaming, Habanero, CQ9, and PlayStar generate play data stored under this policy.

  • Third-Party Services

    External links, payment rails beyond our wallet, and any service operating outside the maksim178 domain follow their own privacy terms, not ours.

ACTIONS YOU CAN TAKE

Your Choices Under This Policy

You have practical actions available to you at any point while your account is active. Reviewing your stored records is the starting point — your account dashboard shows your transaction history, linked payment methods, and session activity after you log in. If any detail is incorrect, the account settings section gives you a direct path to update contact information and payment preferences without contacting support. For questions that go beyond what the dashboard covers — such as how long specific data is retained or what records exist on a closed account — our support team handles these directly. You can reach them through the chat path or the contact form shown in your account. Requests to correct or remove data outside the standard account tools are processed through the same support channel. Responses follow the timelines applicable in eligible regions under local law.

  • Review Records

    Log in and open the transaction history tab to see all stored activity, including GoPay and Bank Transfer entries.

  • Update Account Details

    Account settings let you correct your contact information and update linked payment methods directly, without waiting for support.

  • Raise a Question

    Use the support chat or contact form for any question this policy does not answer clearly — a specific retention period, a data category, or an access request.

  • Request Changes

    Data corrections or removal requests that go beyond standard account tools are handled by support and processed according to applicable local rules.

CONTACT FOR PRIVACY

How to Reach Us About This Policy

If something in this policy is unclear or you want to act on your data rights, these are the direct paths to our team. We handle privacy questions through the same support channels as account help — no separate queue.

  • Live Chat

    Open the chat widget from your account dashboard for a direct line to our support team. Available for account-linked queries including data and privacy questions.

  • Contact Form

    Submit a written request through the contact form in your account. Useful for formal data correction or removal requests where you need a written record.

  • Account Settings

    For routine changes — updating your email, adjusting linked payment methods like GoPay or LinkAja — your account settings page handles these without waiting for support.

HOW WE PROTECT DATA

Our Approach to Data Handling and Security

Handling account data carefully is part of running a platform that works reliably for returning users. Here is what that looks like in practice across the four areas that matter most.

  • Data Storage

    information, wallet records, and transaction logs are stored on secured infrastructure. Access is restricted to the processes that need it to operate your account and payment flows.

  • Cookies and Session Data

    We use session cookies to keep your account active while you navigate the lobby and to remember your device for faster access next time. You can clear these through your browser settings at any time.

  • Retention and Deletion

    Active account data is held for as long as your account remains open. On closure, data is retained only for the period required under applicable local rules, then removed.

  • Policy Updates

    When this policy changes, the updated version is posted to this page. The date of the current version is shown at the bottom of the page. Continued account use after a change constitutes acceptance of the updated terms.

PRIVACY FAQ

Common Questions About This Policy

These are the questions our account holders ask most often about how their data is handled on maksim178.

What personal data does maksim178 collect when I open an account?

We collect the details you enter during registration — contact information, account credentials, and the payment methods you connect, such as GoPay, LinkAja, or Bank Transfer. We also log session activity and device identifiers to keep your account accessible across devices.

Can I see what data is stored on my account?

Yes. Log in and open your account dashboard to view transaction history, linked payment methods, and session records. For data categories not visible in the dashboard, submit a request through the support chat or contact form and our team will respond within the timeframe applicable in your region.

Does maksim178 share my data with third parties?

We do not sell your data. We share only what is necessary to process your transactions — for example, passing required details to GoPay or Bank Transfer to complete a deposit. Payment providers handle their portion under their own privacy terms, not ours.

How long does maksim178 keep my account data after I close my account?

On closure, we retain only the data that applicable local regulations require us to keep, for no longer than that required period. After that window, the data is removed. The exact period depends on the rules in your eligible region.

How do I request a correction to my stored account data?

Routine corrections — contact details, linked payment methods like LinkAja or GoPay — are available directly in your account settings after login. For other corrections, open a request via the support chat or contact form and our team will handle it according to local rules.

What happens to cookie data if I clear my browser?

Clearing browser cookies ends your current session and removes the stored device preference. You will need to log in again on that device. Your account data, wallet balance, and transaction history are stored server-side and are not affected by clearing cookies locally.